FAQ
Frequent Asked Questions and Troubleshooting
- I am concerned that having a person’s skin covered by Everion raises its temperature.
- What action will trigger data deletion on the Everion device?
- Why can't I connect to my Everion?
- Why can't I turn off / turn on my device when it is dark?
- Why won't my Everion sync?
- Is my personal data safe?
- Why isn't my Everion charging?
- How much data can be stored on the device?
- With what rhythmicity are sensor signals measured & stored?
- What does the LED lights on the Everion mean?
- Device errors and error messages
- Is my Everion water or splash resistant?
- Is the Charger water resistant or splash resistant?
- What should I do if my device was washed or submerged in water?
- My Everion is damaged
- Can I wear my Everion during safety check at Airports or in a MRI?
- How long does it take to charge my device?
- Which power cord do I need for the Charger?
- Is it possible to wear a device longer than 24 hours?
- How do I perform a self-test?
- Under which environmental conditions can I use the device and the charger?
- How should I store my device?
- What are the limitations & restrictions of the device?
- What kind of parameters will be available in future?
- How do I get my Everion Device repaired?