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  1. Biofourmis AG
  2. Everion Device
  3. FAQ

FAQ

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Frequent Asked Questions and Troubleshooting

  • I am concerned that having a person’s skin covered by Everion raises its temperature. 
  • What action will trigger data deletion on the Everion device?
  • Why can't I connect to my Everion?
  • Why can't I turn off / turn on my device when it is dark?
  • Why won't my Everion sync?
  • Is my personal data safe?  
  • Why isn't my Everion charging?
  • How much data can be stored on the device?
  • With what rhythmicity are sensor signals measured & stored?
  • What does the LED lights on the Everion mean?
  • Device errors and error messages
  • Is my Everion water or splash resistant?
  • Is the Charger water resistant or splash resistant?
  • What should I do if my device was washed or submerged in water?
  • My Everion is damaged
  • Can I wear my Everion during safety check at Airports or in a MRI?
  • How long does it take to charge my device?
  • Which power cord do I need for the Charger? 
  • Is it possible to wear a device longer than 24 hours?
  • How do I perform a self-test?
  • Under which environmental conditions can I use the device and the charger?
  • How should I store my device?
  • What are the limitations & restrictions of the device?
  • What kind of parameters will be available in future?
  • How do I get my Everion Device repaired?
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